Wednesday 17th Apr 2013 - Kate Hodkinson
First Practice Management hosted a packed session at the Imperial War museum in Manchester with the aim of helping managers to prepare for the CQC Visit – which could happen this month – or might not take place for another two years. The event provided managers with an opportunity to focus on what would actually happen at a CQC inspection visit and how to prepare their practice and the team.
Claire McAllister , who works in the Dental sector, provided invaluable insights into the nature of inspections gathered from her involvement in over 25 visits. She was able to explain to the practice managers present the differences between the structure and focus of the inspections which really helped to alley some of the managers’ fears.
There has been a lot of speculation in the GP press about the visits and the requirements from CQC, Claire was able to give a realistic perspective and also to demonstrate that the CQC inspection process can be to the benefit of the practice.
The presentations and discussion sparked many questions – one very pertinent point about how practice managers can get their GP’s on board. Claire gave several examples of visits when dentists had been interviewed and really needed to be up to speed with the Essential Standards of Quality and Safety and how the practice complies. I think many managers left feeling less anxious but recognising that there was work to do in getting the whole team, properly prepared.
You can download a copy of the FPM CQC Road presentations.
For my Presentation CQC FPM Event
For Claire Mc Allister’s Presentation CQC inspections – Claire McAllister
Plus download the Training Passport