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New Thornfields Training Course

Wednesday 25th Jun 2014 - Julia Smith

Thornfields are proud to announce a suite of new courses that focus on aiding the development of your practice team in terms of understanding the importance of data quality, summarising, clinical coding and exception reporting. Through a series of articles we’re going to take an in depth look into what each of these new courses entails and how they can support your practice’s development.  These new courses are an exciting new venture for Thornfields.

Understanding Data Quality in Primary Care

Information, whether in paper or digital form, is the lifeblood of any NHS organisation because of its critical importance to patient care, safety and other related business processes.

As NHS information technology continues to evolve, the importance of data that is “fit for sharing” has never been more important.  Patients having access to their medical records is high on the government’s agenda.  The NHS information strategy sets a 10 year framework for transforming information for the NHS, public health and social care.  The strategy mandates that by 2015 all patients will be able to access their GP records online. This includes access to an audit trail that details anyone and everyone who has accessed their records.  In support of this, changes to the GMS contract for 2014/15 include the requirement that practices must provide the facility for all patients to book appointments and  order repeat prescriptions online, as well as  accessing online the data contained in their Summary Care Record.

Practices are also now required to provide “ an automated upload of summary information to the Summary Care Record , at least on a daily basis”   or have published a plan by 30th September 2014 detailing how it will  achieve this by 31 March 2015.

The Importance of Data Quality

The quality of the Summary Care Record will only be as good as the quality of the data uploaded and of course with GP2GP (the electronic transfer of patient records) data “fit for sharing” is essential.

Since April 2013 GP practices have been legally responsible for making sure they meet essential standards of quality and safety as defined in the Health and Social Care Act 2008 and must be registered with the Care Quality Commission (CQC).

Not only is record keeping one of the 28 standards against which practices are assessed , but CQC also collect information  from various sources including QOF, the Information  Governance Toolkit and the General Medical Council to name but a few, prior to their inspection visits.

The publication of the report from the Mid Staffordshire NHS Foundation Trust Public Inquiry and the latest Information Governance Review has re-emphasised the importance of good data quality within the health and social care sectors.

The significance of data quality is undoubted, yet do we really know what it means?

There is evidence to suggest that data quality across general practices is variable (Gnani and Majeed 2006) and there are as yet, no national standards for recording data in primary care.

How can this course help your practice?

This half day workshop looks at what “data quality” means, its definition and purpose. During the session delegates will consider the importance of data “fit for sharing” in the context of patient care, practice business processes and for the wider NHS, together with the implications of poor data quality.

This course will follow the patient journey through primary care and will suggest tools and techniques to support the improvement of data quality along the way. During the session, delegates can expect to learn about latest developments around data quality standards and the proposed Data Quality Framework from the Health & Social Care Information Centre. Delegates will be more aware of the importance of data quality and feel confident that they are up to speed on latest developments.

This session is suitable for anyone new to general practice; practice managers, practice nurses, and administrative staff involved in data entry e.g. clinical coding, summarising and patient registration

More Information

Thornfields are now taking bookings for Understanding Data Quality. For more information visit the Training Courses section where you will also find more information on their other exciting new courses.

The next article from Thornfields will focus on their new clinical coding courses: Read Version 2 and Clinical Terms Version 3.


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