Tuesday 25th Nov 2014 - Kate Hodkinson
The first wave of CCGs and practices to be inspected under the new system is now well under way and information is beginning to emerge about the inspections and how the inspection team prepare for and carry out their visits.
Two pieces of information which could be very helpful to practice managers have been published this week:
Two practices in Salford have been rated as outstanding in their recent CQC inspections. This is encouraging news for GP surgeries as many managers have been concerned that it will be very difficult to obtain an “outstanding” overall rating - even when there are many elements of outstanding practice and care.
The reports make interesting reading and could give other practices lots of tips and hints about what the inspection team is looking for. Some of the areas highlighted in the reports included:
Overall, the inspection teams were particularly impressed with staff going “above and beyond” which is quite a common situation in general practice.
The reports can be found on the CQC website.
Once you have read the inspection reports, have a think about what you could do to ensure your practice also achieves such a high standard.
The Provider Handbook for GP Practices, issued in October, outlined how CQC would use Intelligent Monitoring as part of its preparation for inspection visits. This week has seen the release of the data on an individual practice basis. The aim of this is to identify potential areas of risk prior to an inspection visit which could then be looked at in more detail.
The information is coming from a number of sources including:
The data set takes a significant amount of indictors from QOF to establish risk areas in the domain of Effective Care. The main areas from QOF are:
To establish a baseline position relating to Caring and Responsive services – the indicators are taken from the General Practice Patient Survey.
If you require any further guidance or support the FPM group has a wide range tools to help practices in demonstrating compliance with the CQC requirements. For more details contact the team on 0333 240 4010 or email firstname.lastname@example.org.