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Assertiveness and interpersonal skills are essential for all team members working in front line roles where interacting with others forms the basis of their responsibilities. Delegates attending this course will learn how to form better relationships with others through the improvement of their own interpersonal skills. The programme will focus on positive self esteem and include assertiveness techniques for dealing with the most difficult situations.
The aim of this one day workshop is to enable delegates to improve their interpersonal skills in the workplace. The workshop will focus particularly on the core skill of assertiveness. During the workshop delegates will learn specific techniques for improving their assertiveness, and how to give and receive feedback.
This workshop is suitable for all those who work in supporting functions in the primary care environment such as:
Full Day or Half Day
Download the Assertiveness & Interpersonal Skills half-day agenda here.
Download the Assertiveness & Interpersonal Skills full-day agenda here.
"Trainer excellent + very knowledgeable, Involved us all in a non intimidating way."
Fiona Harris, Oaks Medical Practice
"Enjoyable + useful."
Rachael Bridges, Kingswood Health Centre
"Really enjoyed today. Katie explained everything very easily and i learned a lot more than i thought."
Sam Burgess, Beechwood Medical Practice
Amie Sutherland-White, St Georges Surgery