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A one day introductory session for those thinking of or moving into their first management role. This programme focuses on the key skills that supervisors need including decision making, leadership, structuring and organising yourself and the work of others, delegation and dealing with difficult behaviour.
This one day workshop will provide delegates with a knowledge of the prime role of the first line supervisor and key skills to help make this a success. Delegates will learn about leadership and getting the job done as well as about improving their operational skills including delegating.
This workshop is suitable for any staff member who has a supervisory role or who is planning to develop in this area including:
Full Day or Half Day
"Well-paced and maintained interest throughout."
Sue Marsh, Church Stretton Medical Centre
"Thoroughly enjoyed the course and i've got lots of ideas to take back to my role."
Jane Jones, Marden Medical Practice
"Really enjoyed + found it very useful."
Helen Steel, Caxton Surgery
"Very enjoyable day - excellent tutor."
Julie Thomas, Beeches Medical Practice