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Preparing for a CQC Inspection

Workshop Agenda:

Session 1:

Welcome, Introductions and Objectives

CQC – regulation and responsibilities

Types of inspection

The assessors and their role

Fundamental Standards

Five Key Questions

Session 2:

Structure of a visit

  • Talking to the team
  • Communication with patients
  • Common questions

Session 3:

Being prepared

  • Evidence template
  • Applicable publications
  • Policies and procedures

Session 4:

Training and record keeping

Getting the team ready

Action plan – establishing the key steps

Workshop Objective

This practical and interactive workshop will ensure that general practice managers and their team are fully aware of the requirements for CQC compliance and are prepared for an inspection.

The workshop will provide delegates with an overview of the inspection processes and the evidence requirements and will include an evidence template that can be used to ensure sufficient evidence is available. The workshop will also focus on the policies and documents required and the training needs of the team.

Who should attend

General Practice Managers

Workshop Duration

Full Day

Testimonials

"Katie was very knowledgeable and reassuring re our forthcoming CQC visits. I for one, feel much more prepared for CQC having sat through the presentation and having listened to the discussion which took place. Katie was an excellent trainer and I think that the whole group really enjoyed how it was presented. A very worthwhile training experience which will hopefully be put to good use!"
- Delegate attending Preparing for CQC Inspection in Sunderland

"I have only found Thornfields to be good trainers and the content is always excellent."
-Sandra Kaye, Priory View, Leeds