Managing Grievance & Discipline

Workshop Agenda:

Session 1:

• Avoiding poor performance
• The legal position
• Communicating your policy

Session 2:

• The grievance procedure
• Handling situations

Session 3:

• ACAS code of conduct
• Your disciplinary procedure
• The Statutory Elements
• Suspension and dismissal

Session 4:

• Holding disciplinary meetings
• Preparing evidence
• Handling conflict

Workshop Objective

When things go wrong in the employment process, managers need to be able to move quickly and decisively to take the right actions to resolve situations. This course will ensure that you make those right decisions. The aim is to avoid the need to use your grievance, capability or disciplinary policy - by  creating the right working conditions. This course will help build confidence for when things do go wrong working within the legal  framework and your own policies.

This one day workshop will provide delegates with the skills and understanding required to effectively implement and manage their grievance and disciplinary processes. Delegates will learn the practical steps they should take in resolving situations whilst minimizing damage to the employment relationship.

Who should attend

This workshop is designed for managers in the primary care sector and is particularly suitable for General Practice Managers and Supervisors.

Workshop Duration

Full Day