Consultancy Objective

The aim is for the consultant to act as a “critical friend” and identify both existing best Practice and potential improvement opportunities. This will then enable the Practice to subsequently develop a practical action pan.

This will take a full day - likely to start at around 9 and finish around 4.30. During which time the consultant will need input and support from the Practice Manager and other members of the Practice team.

It will also include a review of how prepared the Practice Manager is for their next “Annual Review” phone call with CQC.

The content of the day is flexible -but likely to be framed by the following structure.

Consultancy Price

Our consultancy service is designed to specifically match the needs of the practices in your CCG. Please contact us to discuss your exact requirements and pricing.

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Consultancy Agenda

The topics that will be covered include;

  • Review of previous CQC report
  • Preparing the 1000 word reply to CQC when notified of a visit
  • Preparing the 30 minute presentation
  • Records and Documentation Audit
  • Review planning for “Annual CQC phone call”
  • Conversation with Clinicians.
  • Interviews with two reception staff members
  • Interview with Nurse Lead
  • Follow up of any outstanding issues or concerns.
  • Reviewing of additional records.
  • Further Staff interviews if necessary.
  • Feedback to Practice Manager