Workshop Objective

Exception reporting was a required element of the QOF. However, there was a growing concern that the process didn’t allow practices to distinguish between patients who had not received or been offered care and those who have done so on the basis of informed choices.


High levels of exception reporting could therefore often be unjustly translated to poor quality care.


From 1st April 2019 exception reporting was replaced by a more precise ‘Personalised Care Adjustment’ - PCA.


Practices can now specify reasons using five options for adjusting care and removing a patient from the indicator denominator The objective of this session is to help delegates understand this transition and to provide them with a practical appreciation of what this change means for them.


There will be the opportunity for peer-to-peer learning as well as personal action plan development

Workshop Price

The standard rate for a half day workshop is £629 + VAT.

This is for up to 15 delegates and includes all workshop material and trainer costs.

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Workshop Agenda

The topics that will be covered include;

  • QOf Background
  • What were Exclusion Codes
  • What are Personalised Care Adjustments Principles
  • The 6 Criteria For PCA
  • Interpretation & Recording
  • Some Top Tips
  • Action Planning