‘Learn and Share’ Workshops

Looking for a process to help you take a step back and assess the changes you have made to comply with the 10 High Impact Actions?

We offer the perfect opportunity to reflect, discuss and plan for the future in our full-day Learn and Share: Ten High Impact Actions assessment workshop.

 

Action Benefits Training Opportunity
1 Active Signposting
  • Free up time for GPs
  • Make more appropriate use of individual team members’ skills
  • Reduce internal referrals

Active Signposting

2 New Consultation Types
  • Use technology to provide appointments
  • Support self-care using SMS follow-ups and group consultations

Improving Communication with Staff and Patients

Managing Change in General Practice

3 Reduce DNAs
  • Free up appointments
  • Avoid queues by accurately matching capacity with demand.

Tackling Access

4 Develop the team
  • Free up time for GPs
  • Make more appropriate use of individual team members’ skills
  • Improve job satisfaction for administrative staff undertaking enhanced roles

Assess you workforce’s training needs using Thornfields’ Four Pillars Model

5 Productive Workflows
  • Free up time for staff throughout the practice
  • Reduce errors and duplicated work
  • Improve appointment availability and patient experience

Correspondence Management

Lean Working

6 Personal Productivity
  • Free clinicians to do more in each consultation, with fewer distractions and frustrations
  • Improve staff wellbeing and job satisfaction

Coaching and Mentoring for Success

Managing Pressure at Work

Time Management for Practice Managers

7 Partnership Working
  • Free GP time, making best use of staff members’ specific expertise
  • Create economies of scale and opportunities for new services and organisational models

Working at Scale – GP Federations
and the PCN

8 Social Prescribing
  • Free up time for GPs, allowing them to spend more time doing what only they can do

Active Signposting

Social Prescribing

9 Support Self-Care
  • Free up time for GPs, allowing them to spend more time doing what only they can do

Improving Communication with Staff and Patients

 

10 Develop QI Expertise
  • Quality Improvement’ - achieve safe, sustainable improvements within your GP practice
  • Increase staff’s morale and sense of control

Improving the Patient Experience

Lean Working

Tackling Access