CQC Preparatory Visits

Was your practice rated Outstanding at your last CQC inspection and you now want to ensure standards remain high? Were you rated Good or Requires Improvement and need guidance on how to move to the next level?

One of our experienced consultants can conduct a structured gap analysis at your GP practice, where your organisation is; where you want it to be; and how we can help you get it there.

With our knowledge, experience and expertise in Primary Care, Thornfields can help you put together an action plan to achieve your aims.

We offer CQC Inspection Preparation consultancy to ensure you are ready for inspection.

 

CQC Indicator Leadership Operational

Safe

Emotional Intelligence and Personal Resilience

GDPR Awareness

Health and Safety for Primary Care Managers

Information Governance and Confidentiality in Primary Care

Introduction to Assessing IG Risk

Introduction to the DSP Toolkit

Managing Pressure at Work

Whistleblowing & the Freedom to Speak Up Guardian

Chaperone Training

Health and Safety for Primary Care Staff

How to Deal With Violent and Aggressive Patients

Information Governance and Confidentiality in General Practice

Managing Pressure at Work

Medical Terminology for Non-Clinical Staff

Phlebotomy Skills and Competency

Whistleblowing & the Freedom to Speak Up Guardian

Caring

Improving Communication with Staff and Patients

Social Prescribing

Exceptional Customer Service

Handling Difficult People

Responsive

How to Develop Your Problem Solving Skills

Roadmap for Managing Complaints

Tackling Access

Active Signposting

Improving the Patient Experience

Promoting Quality and Handling Complaints

Effective

Active Signposting

Fine Tune Your Appraisal Skills

Recruiting the Right Person

Clinical Coding Read Version 2

Clinical Coding Read Version 3

Clinical Notes Summarising

Well Led

Coaching and Mentoring for Success

ILM Accredited Courses

Improving Communication with Staff and Patients

Leading People in Primary Care

Progressing Your Practice

Improving Patient Communication with Staff and Patients

ILM Accredited Courses

The Receptionist in Primary Care

Total Team Working