Workshop Objective

The aim of this workshop is to enable delegates to improve their interpersonal skills in the workplace. The workshop will focus particularly on the core skill of assertiveness as a tool to help improve communication and working relationships.

During the workshop delegates will learn specific techniques for improving their assertiveness, and how to give and receive feedback.

Workshop Price

We can deliver our workshops virtually or face-to-face and provide supporting course materials.

Enquire Now For Pricing

Full Day Learning Outcomes

The learning outcome of this workshops are;

  • What are Interpersonal Skills
  • Defining Assertiveness
  • Recognising Non Assertive Styles
  • Benefits of Improving Assertiveness Skills
  • Rights of Individuals
  • Assertiveness at Home & Work
  • Blocks to Assertiveness
  • How to Say No
  • The Feel Good – Perform Well Cycle
  • Strengths & Achievements
  • A Positive Approach
  • Four Tactics for Improving Assertiveness
  • Nine Top Tips for Assertiveness
  • The Importance of Feedback
  • Giving Feedback
  • Receiving Feedback

Half Day Learning Outcomes

The learning outcome of this workshops are;

  • What are Interpersonal Skills
  • Defining Assertiveness
  • Recognising Non Assertive Styles
  • Blocks to Assertiveness
  • How to Say No
  • Rights of Individuals
  • Assertiveness at Home & Work
  • The Feel Good – Perform Well Cycle
  • Four Tactics for Improving Assertiveness
  • Nine Top Tips for Assertiveness