Workshop Objective

The aim of this workshop is to give operational managers a practical understanding of the 8 step logical problem solving process.

This will involve walking through the 8 steps, as well as referencing the NHS change model and how to best make change stick.

This will be an interactive session with the opportunity to learn, reflect and network.

Workshop Price

The standard rate for a one full day workshop is £925 + VAT.

This is for up to 15 delegates and includes all workshop material and trainer costs.

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Workshop Agenda

The topics that will be covered include;

  • Welcome, Introductions and Objectives
  • What is a problem
  • Introduction to the logical problem solving model
    • What is it?
    • How to use it
    • What does it achieve
    • When to use it
  • The 8 steps
    • What are the symptoms
    • Fact find
    • Identify the root cause
    • Possible solutions
    • Best solutions
    • Plan implementation
    • Implement & measure
    • Evaluate and Improve
  • An Overview Of the NHS Change Model
  • How to make change stick
  • Some scenario working
  • Feedback and reflection
  • Personal Action plan