Workshop Objective

This interactive workshop has been designed specifically for staff working in general practice to help them understand the implications of practice registration with the Care Quality Commission. Delegates will learn about the Fundamental Standards that the practice has to comply with and how they can help to achieve compliance through their everyday work and interactions with patients.

Workshop Price

The standard rate for a half day workshop is £595 + VAT.

This is for up to 15 delegates and includes all workshop material and trainer costs.

Enquire Now

Workshop Agenda

The topics that will be covered include;

  • Introduction & Workshop Objectives
  • The Care Quality Commission
    • Who they are
    • What they regulate
    • Visiting and assessing practice compliance
  • The Five Key Questions
  • Population groups
  • Evidence to support compliance - how you can help
    • Policies and working procedures
    • Patient feedback and communication
    • Training and development
  • Key areas:
    • Consistent communication and working
    • Listening to patients
    • Understanding their needs and differences
  • Contributing to the practice achievement