Active Signposting

Designed for all patient-facing team members who need a practical and progressive understanding of how to manage workload by ensuring patients see the "right person at the right time", releasing clinician time.
UK
General Practice
All Roles
Effective Communication
Professional Resilience
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Annual Finance and Contract Update 2026-27

By the end of this half-day workshop, attendees will have a clear understanding of what has changed, in terms of the contract arrangements and revenue streams available to their Practices in 2026-27.
England
General Practice
Leadership & Management
Resource Planning
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Assertiveness and Interpersonal Skills

For any leader or team member who wants to improve their communication skills and gain a practical insight into being a confident communicator.
All Countries
All Sectors
Operations
Effective Communication
Professional Resilience
Working With Others
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Basic Life Support

Essential Basic Life Support training for primary care teams, covering CPR skills, emergency response, and life‑saving best practice.
All Countries
All Sectors
All Roles
Compliance
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Bringing Your Whole Self to Work – How to Thrive

Bringing your “whole self” to work means being true to who you are, using your key strengths and working on areas you wish to strengthen and improve.
All Countries
All Sectors
All Roles
Professional Resilience
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Care Navigation

Designed for leaders and operational staff who need an awareness of the skills required to support patients in identifying appropriate health and other services to meet their needs.
UK
General Practice
All Roles
Effective Communication
Professional Resilience
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Care Navigation & Effective Signposting

A practical half-day care navigation workshop focused on directing patients to the right service first time, using safe scripts, pathway awareness and consistent signposting to improve access, experience and flow.
All Countries
General Practice
All Roles
All Workstreams
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Chaperone Training

For team members who may act as Chaperones and need a clear understanding of what the role is, and its practical importance in intimate examinations.
Ireland
Northern Ireland
Scotland
Wales
Care
General Practice
Operations
Compliance
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Chaperone Training - England

Aligned to NHS England's “Improving chaperoning practice in the NHS” (2025), This interactive workshop is designed for clinical and non‑clinical staff who may act as chaperones in primary care.
England
Care
General Practice
Operations
Compliance
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Clinical Coding for Primary Care Staff - England

Aimed at team members in England who need an appreciation of the purpose of clinical coding, why it is important and what can be considered best practice.
England
General Practice
Operations
Processing Skills
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Countries
Sectors
Roles
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