All non-clinical team members who need an insight into the terminology that may be encountered in a practice environment. This will assist people with a non-clinical background to have a basic knowledge of the terms used.

Designed for team members who need an appreciation of the purpose of clinical coding, why it is important and what can be considered best practice.

For team members who need to know the purpose of summarising, and what to safely consider as significant and relevant enough to be included in a summary.

For all newcomers to the role, this gives a fast track overview of its range of responsibilities.

Specifically for new or aspiring managers and supervisors, or established managers who want to refresh their skills. This qualification aims to create confident, competent managers with the skills to tackle the toughest of challenges in a primary care setting.

This nationally accredited qualification enables experienced primary care leaders to further enhance their leadership skills, to fully realise the potential of their teams and to deliver success through people.