Workshop Objective

Accredited by the Institute of Leadership & Management (ILM), this training programme has been specifically developed for experienced GP practice managers to develop their leadership skills and focus on advancing their working team within an effective organisation.

The programme is tailored for primary care organisations and will provide delegates with the skills and knowledge required to become an effective coach or mentor, giving them the opportunity to review and reflect upon their own skills and develop them in a systematic fashion.

Delivery Dates

Workshop Agenda

Becoming an Effective Leader

The aim of the course is to enable experienced managers to develop their leadership skills so that they can develop their team within an effective organisation.

By the end of this one day workshop, delegates will understand the role of a leader and their own ability to perform this role as required by a practicing or potential middle manager.

The focus of the workshop will be on understanding leadership styles and leadership situations and how to adapt their own style and techniques to ensure positive outcomes and improve performance in others.

Learning Outcomes Day 1

The learning outcome of this workshops are;

• Overview of ILM assessment criteria
• Understanding the key responsibilities of a leader and the key difference between leadership and management
• Examine a range of Leadership theories and Leadership styles including;
  • Traits
  • Behavioural
  • Situational
  • Servant Leadership
• Explore how to evaluate the effectiveness of different leadership styles in the context of an individual’s role
• Explore leadership in different situations and how to appropriately flex ones leadership style with different types of people
• Examine theories of emotional intelligence and the importance of emotional intelligence in leadership
• Reflect on the impact of emotions on the leaders own performance and those they lead
• Explore ways of raising levels of emotional intelligence
• Leadership skills self-assessment and reflections.
• Explore leadership strengths and weaknesses.
• Identifying opportunities to develop as a leader.
• Development of personal development plan.
• ILM assignment.

Learning Outcomes Day 2

The learning outcome of this workshops are;

• Review of day one
• Review of leadership self assessment and exploration of learning / development needs highlighted by the self assessment.
• Overview of the key skills of a leader
  • Creating a Vision
  • Communicating and Influencing
  • Reward and Motivating
  • Delegating and Empowering Others
• Developing vision and goals
• Effective communication
• Examine the importance of leadership in delegating and empowering others 
• Exploring motivational theories including
  • Maslows Hierarchy
  • MacGregor ‘s Theory X and Theory Y
  • Herzberg’s Two Factor Theory
• Examining the motivational factors that are available to The leader
• Explore how to select the most appropriate motivational factors. 
• Review of leadership skills / personal development plan
• ILM assignment

Understanding the skills principles and practice of effective management coaching and mentoring

The aim of this workshop is to enable participants to understanding;

• The purpose of coaching and mentoring within an organisational context
• The skills, behaviours, attitudes beliefs and values of an effective coach or mentor
• The role of contracting and the process to effectively coach or mentor
• The principles of effective coaching and mentoring

Learning Outcomes Day 1

The learning outcome of this workshops are;

• Overview of Assignment
• Defining coaching and mentoring
• Types of coaching
• Benefits of coaching or mentoring
• Critical coaching competencies, values and beliefs
• Coaching process
  • Contracting
  • Preparation for Coaching Practice
• Coaching practice
• Assessment

Learning Outcomes Day 2

The learning outcome of this workshops are;

• Recap on Day Three
• Overview of Some Coaching Tools
• Coaching or Mentoring Supervision
• Coaching Practice and Feedback
• Developing a Coaching and Mentoring Strategy

Learning Outcomes Day 3

The learning outcome of this workshops are;

• Recap on day four
• Creating a coaching culture
• Coaching Practice & feedback
• Assignment
• Writing and presenting the business case
• Key headings
• The project plan
• Moving things forward
• Action Planning