Workshop Objective

Whether you are a new Practice Manager or the next step on your Career path is to be a Practice Manager – it is important that you become operationally effective as soon as possible.

Even if you are an existing Practice Manager you may find the opportunity to review your current skills and  knowledge and plug any gaps invaluable .

All this whilst at the same time networking with other Practice Managers.

This workshop will;

• fastrack delegates’ orientation into the role of Practice Manager,
• enable existing Practice Managers to benchmark themselves against suggested best Practice and
• give prospective Practice Managers the opportunity to identify skills and/or experience gaps that they then may need to address

There are also be opportunities for peer-to- peer learning , self-reflection and the development of a personal action plan.

Attending will contribute two credits to delegates Continuous Professional Development (CPD)

Learning Outcomes

The learning outcome of this workshops are;

• Workforce Management
• "Involving" patients and service delivery
• Using IT efficiently
• Finance
• Health and Safety
• Partnership - Limited Companies
• Business planning and processes
• The future of primary care and ongoing support for the management of the practice

About Your Trainer

Following a successful career as a Commercial Director in the private sector, Heather spent 6 years providing strategic business support to a financially failing GP practice, and assisting with the restructuring of the administration team. After 6 years in the practice Heather decided to semi-retire, joining FPM as a consultant in 2015.

Heather works with practices to address areas of concern, deliver introduction to GP practice management training and offer support and delivery at Federation and ICS level. Heather is a Fellow of the Institute of Leadership and Management (FInstLM), and a member of the Chartered Institute of Personnel and Development (CIPD).