Course Objectives

By the end of this session, participants will:

  • Understand the evolution of CQC inspections and the implications of the 2025 Single Assessment Framework (SAF).
  • Identify and interpret the Quality Statements and six evidence categories used in inspections.
  • Assess their current readiness using SAF-aligned checklists and tools.
  • Develop an action plan to improve inspection preparedness and embed continuous improvement.
  • Prepare staff and documentation for responsive inspections, including interviews and evidence presentation

Workshop Price

We can deliver our workshops virtually or face-to-face and provide supporting course materials.

Enquire Now For Pricing

Half-Day Agenda

Module 1

Welcome & Introduction

  • Trainer introduction
  • Workshop objectives

CQC Evolution & SAF Overview

  • Timeline of CQC changes (2013–2025)
  • Key differences between KLOEs and SAF
  • Introduction to the Five Key Questions and 34 Quality Statements
  • “I” Statements and person-centred care

Understanding the Six Evidence Categories

Break

Module 2

Inspection Readiness: Policies, Protocols & Documentation

  • What inspectors expect to see
  • Staff Training & Interview Preparation

Why Staff Interviews Matter

  • Suggested staff questions and clinical hints
  • Training passports and mandatory training

Action Planning Session

  • Participants complete their own action plans
  • Peer feedback and sharing ideas
  • Identifying priority areas for improvement

Wrap-Up & Next Steps

Close

Full-Day Agenda

Session 1

Module 1

• Introductions & Overview
• Your experiences so far
• CQC – What’s changed
• CQC- The future
• CQC – What’s the same – The Present
• Current inspection regime

Break

Module 2

• Key Population Groups 
• Ratings
• KLOES
• Mythbusting

Questions and Close

Session 2 

Module 3

• Populations Groups & Key Evidence Matrix
• Inspections
• Visit structure
• Feedback & Report
• Enforcement Actions
• Special Measures

Break

Module 4

• Your time to shine
• Key documents and communications
• Preparing the team
• Staff training
• On-going Readiness
• Reflection and Personal Action Plan

Questions and Close