Workshop Objectives

A practical half day coding workshop for general practice administrative staff focused on accurate SNOMED CT coding, safe workflow, data quality and governance in correspondence and record management.

Delivery approach

Trainer-led presentations, facilitated discussion, peer learning, practical exercises and personal action planning.

Which Course is For Me?

Choose Best Practice for GP Admin Staff if:

  • Your admin team already codes
  • You have concerns about risk, inconsistency or governance
  • You want clearer boundaries, protocols and sign‑off discipline

Choose Clinical Coding for Primary Care Staff (England) if:

  • You are onboarding new coders
  • Staff need a foundation understanding of SNOMED CT
  • You want a shared baseline across a mixed primary care team

Workshop Price

We can deliver our workshops virtually or face-to-face and provide supporting course materials.

Enquire Now For Pricing

Learning Outcomes    

  • Code clinical information accurately and safely within agreed protocols.
  • Understand why coding quality matters for reporting and continuity.
  • Work confidently within governance and sign-off arrangements.
  • Support better interoperability and safer records.

Agenda

Start

  • Welcome and data quality context 
    • Why coding accuracy matters for safety, reporting and continuity of care 
  • Coding foundations
    • SNOMED CT concepts, hierarchies and common coding principles
  • Admin scope and safe workflow
    • Protocols, boundaries, sign-off and exception handling
  • Common coding risks
    • Ambiguity, incorrect selection, duplication and correspondence issues

Break

  • Searching and selecting codes 
    • Practical techniques for consistent code choice and review
  • Applied coding exercise
    • Coding scenarios using protocols and governance prompts
  • Improving local consistency
    • Agreed standards, team learning and escalation routes
  • Reflection and action planning
  • Questions and Close

End