Workshop Objective
This half day workshop aims to guide delegates to become customer service ‘stars’, providing excellent care and demonstrating a professional image.
Themes covered in the modules include:
- Providing excellence in customer service
- Being patient-focused, and appreciating the patient's perception
- Difficult situations and challenging individuals
- Staying positive and doing your level best
- Good communication and work relationships
- Developing effective work habits and good time management
- Looking after YOU - personal resilience
Workshop Price
The standard rate for a half day workshop is £725 + VAT (ROI €725). This is for up to 15 delegates and is delivered virtually and includes all electronic materials and trainer costs.
Please contact us for a price for face-to-face delivery.
Disclaimer: Certain UK postcodes may attract extra charges to cover additional travel costs.